Refund policy
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
You can always contact me for any return question at info@zehrart.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Refunds
For your refund (money-back) requests, please contact me at info@zehrart.com.
Request a cancellation within: 12 hours of purchase
You can always contact me for any return question at info@zehrart.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Refunds
For your refund (money-back) requests, please contact me at info@zehrart.com.